Frequently Asked Questions

Can we bring in food? 

No, we do not allow carry-ins. The only exception is bottled water. There is a full concession stand available. 

Can my child wear a life jacket? 

ONLY Coast Guard approved lifejackets or puddle jumpers properly fit for size and weight.  

How old does my child have to be to swim alone? 

Any child age 7 and under MUST be within ARMS REACH of an adult. 

Are there requirements for the water activities? 

 Body Slide and Raft Slide—48” 

 Lazy River—42” - MUST be seated in the raft. 

 Water Walk—42”

 Diving Boards—Lifeguards reserve the right to  test each swimmer (including adults) by having them swim the width of the pool twice before being allowed on the diving board.

Are there lockers?

Yes.  They do cost 50 cents each time you open them.

Do you accept credit cards?

Yes.  Plus there is an ATM machine in the bathhouse lobby.  

Do you provide towels?

We do not.

Additional Policies and Procedures

No shoes on deck, including sandals. 

All persons must shower before entering the pool area. 

The Hartford Parks & Recreation Department offers youth swimming lessons for ages 6 months and older.  We use a nationally recognized swim instruction curriculum developed by Starfish Aquatics Institute (SAI).  STARFISH uses innovative and effective teaching methods that allows easy transition from one class to the next and enables instructors to have flexibility to teach based on the students abilities.  Participants must bring their own suit and towel. Schedules and more information can be found in our current activity guide. Only the parent or legal guardian can register their children. Friends, neighbors, relatives or childcare providers will not be allowed to register children other than their own.  The Hartford Parks & Recreation Center also offers swimming lessons all year round at the Indoor Signicast Family Aquatic Center.

• Swim Level Descriptions
• Cancelation Policy

IF YOU WANT TO REGISTER FOR MORE THAN ONE SESSION : please register for the level the child is currently at. Most children require taking a level more than once in order to successfully complete the requirements for the level. If your child does pass, and you have already enrolled them in that level again, please call the office immediately so we can attempt transfer the child to the next level. If we are unable to move the child to the next level, you are welcome to re-take the class they passed or get a complete refund. It is easier to move a child ahead if they do pass, then to move them back if they don’t; but it is not a guarantee.