Frequently Asked Questions
City of Hartford Web Site LinksMunicipal Code Chapter 5: Police Dept.
Mailing Address: City of Hartford Police Department 110 North Johnson St. Hartford, WI 53027 Business & Non-Emergency Calls: (262) 673-2600 Fire & Rescue Non-Emergency Calls: (262) 673-8290
Frequently Asked Questions
Q I received a citation from a Hartford Officer. Where can I pay the fine?
A You must pay all traffic and municipal ordinance violation citations at the Mid-Moraine Municipal Court Office at 1625 E. Washington Street-Suite 100, West Bend, WI 53095
Q I received a parking ticket in Hartford. Where do I pay it?
A You can pay municipal parking tickets in City Hall, 109 N. Main Street, at the first floor window on the left side of the hall as you enter the front door. You can also put the fine in the ticket envelope and place it in the utility box inside the Police Department Lobby.
Q Can you give me a copy of my driving record?
A The Hartford Police Department is not allowed to give out copies of a person's driving record. Wisconsin Administrative Code, Chapter 195 explains how you can obtain a copy of your driving record. You will have to contact:
You must include your complete 14 digit drivers license number, or your complete name, date of birth, sex, or all of the information above.
There is a fee for this service.
You can call the Department of Transportation at 1-608-266-2353 to request your drivers record.
Q How are the roads? (Winter Driving Conditions.)
A If you have a touch tone phone, you can call 335-4378 and push '3' during the recorded greeting. The information provided is based on reports from sheriff's deputies in the field and is updated as needed. Regional information is included during major storms.
Q What is the curfew in Hartford?
A Municipal ordinance 41.04 sets the curfew for minors. The ordinance reads as follows:
41.04 CURFEW FOR MINORS. 1) Curfew Established.
a) Minors under 14 years. No minor under 14 years of age shall be or remain in or upon the streets, alleys or public places in the City between 11:00 p.m. and 4 a.m. unless:
b) Minors 14 years to 17 years. No minor between the ages of 14 years and 17 years of age shall be or remain in or upon the streets, alleys or public places in the City between 12:00 a.m. and 4:00 a.m. unless:
2. Duty of Parents and Guardians. No parent, guardian or person having legal custody of any minor referred to in subsection (1) shall allow any such child to be in or upon any of the streets, alleys or public places in that City in violation of the preceding subsection.
3. Enforcement by Police. the Police Department shall take into custody any minor found on the streets, alleys or public places in violations of subsection (1)(a), (b) and shall immediately notify the parent, guardian or legal custodian to appear at the police station and take proper charge of the minor.
4. Penalty. a) For those minors 14 to 17 years, a forfeiture in an amount within a range as shown in Chapter 42 of the Municipal code may be required as provided in Stated Statutes. (Chapter 48-Childrens Code).
b) Any parent, guardian or legal custodian of any minor who upon subsequent violations of curfew ordinance by said minor, may be required to forfeit an amount within a range as shown in Chapter 42 of the Municipal code.
Q Where do I call for...?
A Here is a list of important City Phone Numbers (area code 262):
Q Do I need to register my bicycle?
A Hartford Municipal Ordinance 37.01 requires all bicycles in the city to be registered with the Hartford Police Department. There is a one time registration fee for each bicycle. The bicycle license is good for as long as you own your bicycle. There is a replacement fee for lost or damaged stickers. Application forms for bicycle registration can be obtained from the Hartford Police Department. We ask for basic information regarding the bicycle and the bicycle owner and issue a license sticker to be placed on the frame of the bicycle. It is important that you provide the serial number of your bicycle. If your bicycle is ever stolen, we will have a record of your bicycle serial number in our file. This will allow us to return your bicycle to you when it is recovered. If you have any questions about bicycle registration you can call the Hartford Police Department at 673-2600.
Q How can I get a tour of the Police Department for my group?
A The quickest way to get a tour of the Police Department is to contact Police School Liaison Officer Eric Rasmussen at 670-3609.
Q Where is the Hartford Police Department located?
A The Police Department is located in the rear of Hartford City Hall in the basement level. You may enter from the Johnson Street parking lot directly or enter through the main entrance of City Hall from Main Street and take the elevator down to the basement level.
Q What are the Department's hours of operation?
A The department operates 24/7. There is always someone on-duty.
Q How can I acquire a copy of a police or accident report?
A Reports are usually available within three to five working days after the incident and can be obtained by submitting a written request to the police department. There is a nominal fee for copies of reports.
Q How can I learn about deceptive business practices and scams?
A You can find information on Wisconsin's top consumer complaints and get information on deceptive business practices and scams by calling the Consumer Protection Hotline at (800) 422-7128 or by contacting the Department of Agriculture, Trade and Consumer Protection.
Q I found some medication in my child's possession and I don't know what it is. How can I identify it?
A Contact the Poison Control Center at Froedert Hospital in Milwaukee by calling (800) 815-8855 24 hours a day. You will need to provide the nurse with the color, shape and a description of any insignia or imprints on the pills.
Q I have a private alarm at my home or business. Do I need a permit?
A Per Municipal Ordinance 5.10(3)(a), A permit shall be required annually of each alarm system, or local alarm, on commercial, multi-family, or private premises within the City of Hartford, and,
5.10(5)(1) No person shall install an alarm system, or local alarm, or use or possess an operative alarm system, or local alarm, without having a permit in accordance with the provisions of this subsection.
The form to apply for this permit may be found on our Forms Page
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