Why didn't I receive Recycling and Garbage Carts from the city when I moved into my newly constructed home?
Homeowners need to contact the City at 262-673-8261 to request 1 free recycling cart and one free garbage cart after they move in. Because we do not know the date people will move into their new homes, they must call to request the delivery of the carts.

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1. If Holidays fall on my regular garbage and recycling collection day, when does my garbage get collected?
2. Why didn't ADVANCE crews pick up my mattress, couch, dresser, etc... which I put out with my regular garbage?
3. Why didn't I receive Recycling and Garbage Carts from the city when I moved into my newly constructed home?
4. How do I pay for garbage and recycling collection?
5. If I live in the Towns of Hartford or Erin and my address is "Hartford" can I drop off items at the City's Recycling Center?
6. Why didn't they pick up my discarded pumpkins with my garbage?
7. How do I dispose of roots?
8. Can I rent the city's trailer for $20.00 to dispose of remodeling refuse or construction debris?
9. Can I mix recycling items in the recycling cart?
10. Can I use the solid waste sticker for curbside pickup of appliances?
11. Can I drop off items at the Recycling Center anytime other than during Recycling Center hours?
12. How do I dispose of unused paint?
13. How late will they be picking up leaves curbside in the fall?
14. How can I dispose of remodeling, construction or demo debris?